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cdol subscribers & partners : testimonials


WHAT CLUBS ARE SAYING ABOUT US:

"Having one of our toughest financial years on record we researched our options to try and find a suitable partner to aid us in turning the result around. After to speaking to a large number of clubs it was decided to engage the services of Club Data Online.

It has proven to be a masterstroke in turning our business around with more informed decisions being made to increase efficiency in all areas of our operations. Any questions or help required is always met with excellent and prompt service and their initial training gives you immediate confidence.

The guesswork of gaming purchases, be it machines or links, is also allayed with independent data available from a large cross-section of clubs. The normal practice of hard sell from gaming manufacturers with limited data is nullified with Club Data's "PRODUCT PERFORMANCE" showing true and accurate data from all manufacturers.

Club Data Online is an essential reference for any club manager and I have no hesitation in recommending their product."

David English, Operations Manager, Halekulani Bowling Club - 100 EGMs

 

"CDOL is a valuable tool that provides compelling gaming and operational information from industry leaders who set the benchmark for best performance. Our team of managers now look at our position relative to the industry on a monthly basis.

The Dynamic Gaming Reporting tool now plays a critical role in maintaining the Vikings Group's gaming installations - we now have the opportunity to monitor the performance of gaming machines and link systems in the greater marketplace before we implement gaming changes in our own clubs. With the added ACT reporting region you simply can't afford not to contribute your club performance data to Club Data Online."

Patrick Keogh , Gaming & Compliance Manager, Vikings Group - 231 EGMs

 

"It is important not to act in isolation. I need to know what is possible, I need to know what is industry best and strive to exceed these benchmarks. Club Data Online allows for informed debate with real facts, not subjective feelings. Independent numbers give sanity to the debate. For example: Can you make money from Catering, or what is the real impact of smoking bans? I can find the answers to these questions by using Club Data Online."

Tim McAleer, Chief Executive Officer, Sutherland Tradesman's Union Club

 

"As a subscriber to CDOL for the last five years, the subscription fee has been without question been one of our best INVESTMENTS. Murwillumbah Services Club five years ago had recorded its sixth successive record loss, accumulated losses for this period amounting to $1.6m and debts totalling $2.7m, the Club was on the verge of closure.

Today we have recorded a fifth year straight of profit amounting to $2m in five years, re-investment into the Club of $2.5m and reduced debt to $1.4m. CDOL has assisted us every step of the way in performance benchmarking of our business, allowing the Club to grow during periods of business restructure, poker machine tax increases, indoor smoking bans and now the global financial crisis.

I am confident in stating that the subscription fee is recouped almost straight away and should be viewed as an investment rather than a cost. It is an invaluable tool for Boards and Management to independently assess their business against the best and strive for excellence."

Guy Diven, CEO, Murwillumbah Services Club - 80 EGMs

 

"Managers that are not using Club Data Online are not receiving the necessary industry information to assess their performance against industry benchmarks. In every aspect of your Club Operation, if you are not measuring your performance, you cannot possibly be setting the correct performance goals for your venue. Club Data Online provides every report that I require to push our venue's performance in the right direction - from Gaming to Overheads it's all there."

Daryl Wilson, General Manager, Sandgate RSL - 90 EGMs

 

"I have used your Gaming data since October 2004 which provides factual evidence to base purchasing decisions upon and also provides a comparative analysis of our gaming floor with other major clubs around NSW, QLD and the ACT. Our gaming revenue has continued to increase substantially each year.

Because we are a medium sized bowling club, I thought I could not justify the cost of your financial package until January this year when you showed me the results of our trading when compared to other clubs. This clearly indicated to me we were losing at least $100,000 p/a on our Bar Net Profits which was illustrated in your Bar Overheads graph. We have subscribed to both your Financial and Gaming packages since then and I am pleased to advise our Bar Net Profit has improved by at least $15,000 each month, clearly confirming your data analysis for January. Obviously my decision not to include your Financial package in October 2004 was not cost-effective.

Thank you for your assistance not only with the financial and gaming data but also with your added advice on gaming related matters."

Barry Watkins, General Manager, Cabramatta Bowling & Recreation Club - 105 EGMs

 

"Given the challenges facing modern club managers, our management team searched for a partner that could assist us to truly identify potential areas of improvement. After speaking to a large number of clubs it was decided to engage the services of Club Data Online.

The engagement of CDOL has allowed for a more informed decision-making process and driven increased efficiency in all areas of our operations. The training, support and insights provided by the experienced staff of CDOL empowered the management team to draw the most value from the system.

By accessing the database of over 35,000 gaming machines, the gut-feel or guesswork for gaming machine purchases was removed. The PRODUCT PERFORMANCE provided immediate and easy to analyse performance information on the very latest games. This allowed the Club to truly maximise the game warranty of machine purchases, and ensured the gaming installation always offered a solid mix of new games. By combining the Power Reports with other user-friendly Gaming Reports, the Club enjoys a new level of confidence in purchasing new gaming machines and conversions.

CDOL is an essential management tool. The readily understood format of the CDOL suite of reports, that successfully breaks down complex financial and gaming information, has now been integrated into the formal reporting process at all levels of the Club."

Guy Chapman ACCM, Assistant General Manager, Orange Ex-Services' Club - 130 EGMs

 

"As a gaming manager in a highly competitive environment I find CDOL an invaluable resource tool to complete my job competently.

Reports such as the "New Game Performance Report" and "Link Performance Report" has ensured I have made sound gaming choices on purchases of link or gaming machines confidently. These reports have also helped support my decision to higher Management and the Board. The support provided is second to none and they will spend the time to train you and navigate you through the software. If your club wants to remain at the top of its game I would recommend investing in CDOL as your research partner, you won't be disappointed."

Stacey Elvy, Gaming Manager, Bathurst RSL